(1) The following general terms and conditions apply to all orders placed through our online store [SHOP_URL] by consumers and entrepreneurs.

(2) A consumer is any natural person who concludes a legal transaction for a purpose that can be attributed predominantly neither to their commercial nor their independent professional activity (§ 13 BGB).

(3) An entrepreneur is a natural or legal person or a partnership with legal capacity that, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).

(1) The purchase contract is concluded with: [COMPANY / NAME], [ADDRESS].

(2) The presentation of products in the online store does not constitute a legally binding offer, but a non-binding invitation to order (invitatio ad offerendum).

(3) By clicking the "Buy now" button you place a binding order for the goods in the shopping cart. Confirmation of receipt of the order takes place immediately after the order is sent by email. This confirmation does not yet constitute acceptance of the contractual offer.

(4) The purchase contract is concluded upon sending the order confirmation by email, at the latest upon dispatch of the goods.

(1) Contract language is English (and German for German-speaking customers).

(2) We store the contract text and send you the order data and our terms and conditions by email. After conclusion of the contract you can no longer access the contract text via our website.

(1) Delivery is made plus applicable shipping costs. Exact shipping costs and delivery times can be found on the product page and under Shipping & Delivery.

(2) Delivery time: Unless otherwise stated, delivery time is approximately [DELIVERY_MIN]–[DELIVERY_MAX] business days after receipt of payment. Please note that some products are shipped directly from our suppliers' international warehouses, which may lead to extended delivery times.

(3) If a product is unavailable we will inform you immediately. In the case of long-term unavailability we are entitled to withdraw from the contract; payments already made will be refunded immediately in such a case.

(4) We do not deliver to packing stations.

In our store you can choose from the following payment methods: credit card (Visa, Mastercard), PayPal, Klarna (invoice / instalments), Apple Pay, Google Pay, SEPA direct debit, Sofortüberweisung.

Further details: Payment methods.

The goods remain our property until full payment.

If goods are delivered with obvious transport damage, please report this immediately to the carrier and contact us as soon as possible. Failure to make a complaint or contact us has no consequences for your statutory rights and their enforcement, in particular your warranty rights — but it helps us to enforce our own claims against the carrier or the transport insurance.

(1) The statutory law on defects applies (two years from handover of the goods).

(2) An additional guarantee only exists for the goods we deliver if it was explicitly granted in the order confirmation for the respective item.

(1) For claims arising from damage caused by us, our legal representatives or vicarious agents, we are always liable without limitation

• in case of injury to life, body or health,
• in case of intentional or grossly negligent breach of duty,
• in case of guarantee promises, insofar as agreed, or
• insofar as the scope of the German Product Liability Act applies.

(2) In case of breach of essential contractual obligations, the fulfilment of which is what enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations), through slight negligence, our liability is limited to the foreseeable damage at the time of conclusion of the contract.

(3) Otherwise, claims for damages are excluded.

The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

(1) German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

(2) Should individual provisions of these terms and conditions be invalid, this does not affect the validity of the remaining provisions.

As of: 25.05.2026